What’s New at The CX Edge?
November 14, 2019
Steve Sellers Joins The CX edge as Vice President, Talent Acquisition
The CX Edge is pleased to announce that Steve Sellers has joined the organization as their Vice President of Talent Acquisition.
Steve is an experienced professional with over 30 years of experience in all aspects of Talent Acquisition including designing, implementing, and measuring corporate staffing programs as well as developing and implementing sourcing strategies that have included, networking, social media, professional organizations, internal applicant tracking systems, electronic advertisements, employee referral programs, job fairs, diversity recruitment, technical and college, and corporate open houses and texting campaigns.
As the Vice President of Talent Acquisition Steve will be working with clients and their Human Resources teams to help them execute a differentiated Customer Experience by ensuring they are able to acquire talent that not only fulfills the technical requirements of the position but also that they embody the culture of their Company.
October 11, 2019
The CX Edge joins MHEDA
The CX Edge, a Customer Experience Consulting Company, is pleased to announce a partnership with MHEDA as the newest member of their community.
The CX Edge was created to serve the Material Handling Community by developing and executing customer experience strategies that focus on their primary business objectives of increasing profitability by retaining and acquiring new business. In this tech-obsessed world, The CX Edge brings a refreshing holistic and consistent approach, by focusing on the key elements of the Customer Experience; people, product, process and feedback.
“I have been a part of the Material Handling Industry, on the distributor side, for the last 18 years and have valued my relationship with MHEDA over that time. Now that I am on the supplier side and I am so happy to be able to continue my partnership with MHEDA. I am confident that this partnership will continue to help me, and my company understand the evolving needs of the Material Handling Industry”, says Shari Altergott, The CX Edge, Chief Experience Officer
“We are excited to have The CX Edge as part of our organization and look forward to their participation in MHEDA’s events and programs”, says Liz Richards, MHEDA CEO.
As a member, The CX Edge will have access to MHEDA business resources, leadership training, networking opportunities, benchmarking data, career development tools, insights on the latest industry trends, and more. Find out more about MHEDA membership at www.mheda.org/membership.
October 7, 2019
New Website Launched!
In honor of National Customer Service Week The CX Edge is excited to announce the launch of their new website.
This website was developed to not only to further highlight The CX Edge’s capabilities but to provide the market with educational information on today’s most prevalent Customer Experience topics. With a frequently updated blog developed by Customer Experience thought leaders, this resource creates an interactive community that enables professionals to gain access to information covering today’s most relevant issues.